Refund & Return Policy

** Last Update: **June 2026


Refund & Return Policy

Unboxing Corporate Solution – Refund & Return Policy

At Unboxing Corporate Solution, customer satisfaction is our top priority. As most of our products are sourced internationally and supplied on a pre-order basis, the following Refund & Return Policy applies.


1. Pre-Order Products

  • Once a pre-order is confirmed, it cannot be canceled.
  • Any advance payment made for a pre-order is non-refundable after the order has been processed with the supplier.
  • Requests for changes in color, size, or model may be accepted only before the order is processed.


2. Eligible Return Cases

Returns will be accepted under the following circumstances:

✅ Wrong product delivered

✅ Damaged or defective product received

✅ Product received is different from the item ordered


3. Return Conditions

  • Customers must notify us within 48 hours of receiving the product.
  • An unboxing video and clear photos of the product must be provided.
  • The product must be unused, unwashed, and in its original condition.
  • Original packaging, tags, and accessories must remain intact.


4. Refund Policy

  • Refund requests will be reviewed and verified before approval.
  • Once approved, refunds will be processed within 7–15 business days.
  • Refunds will be made through the original payment method, bank transfer, or mobile financial service, where applicable.


5. Non-Refundable & Non-Returnable Cases

❌ Change of mind after purchase

❌ Dissatisfaction with color, size, or design when the delivered product matches the order

❌ Incorrect order details provided by the customer

❌ Products damaged due to misuse, negligence, or normal wear and tear

❌ Used, washed, or altered products


6. Delivery Timeline

  • Estimated delivery time for pre-order products is 18–25 business days.
  • Delivery may take longer due to international shipping, customs clearance, public holidays, or other unforeseen circumstances beyond our control.


7. Contact Us

For any refund, return, or order-related inquiries, please contact us:


Unboxing Corporate Solution

📞 Phone: +880 9606-840084

📱 Mobile: +880 1711-895281

📧 Email: info@unboxingcorporatesolution.com

🌐 Website: www.unboxingcorporatesolution.com


Customer Commitment

We are committed to providing genuine products, transparent business practices, and reliable customer support. Our goal is to ensure a safe and satisfying shopping experience for every customer.